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THE TOTAL OFFICE SOLUTION

Case Study

In response to evolving demands, Dymax Corporation sought to enhance its operational efficiency and capabilities. Recognizing the critical role that streamlined print technology and cutting-edge monitors play in modern business operations, Dymax strategically partnered with ABS for full-service office solutions.

This case study provides insight into the collaborative journey between Dymax Corporation and ABS, shedding light on the implemented solutions with a strong focus on customer service.

ABS is more than a supplier to our organization – they are a reliable, friendly, and responsive partner always focused on meeting our needs within budgetary constraints. Our outstanding experience with them makes us eager to continue our partnership for years to come.

Testimonial: Dymax Corporation

Jake Waterman, Global Procurement Sr. Manager at Dymax Corporation:

As the Supply Chain Manager for a specialty chemical manufacturer in Connecticut, my experience with Automated Business Solutions has been nothing short of outstanding. Several years ago, we sought a comprehensive solution for our printer, copier, and marketing material printing needs. ABS not only delivered a solution that significantly saved us money on toner, but also proved to be an exceptionally responsive and reliable partner.

ABS’s team has demonstrated unparalleled efficiency by having onsite support ready in a day or less for any equipment issues. Their commitment to customer satisfaction goes beyond their product portfolio. When faced with unique needs, ABS leveraged their extensive network of partners to find tailored solutions for us.

From outfitting our conference rooms with Sharp Aquos boards and audio systems for superior conference call experiences to upgrading high-volume label printers with top-of-the-line equipment and service plans, ABS has consistently ensured our operations run smoothly without any production downtime due to equipment malfunctions. They’ve even gone above and beyond by addressing unique label printer and media requirements through their vast network of partners and suppliers.

Most recently, ABS provided us with a new audio/video package for our cafeteria and meeting room, significantly enhancing the quality of global virtual company meetings. The intuitive content management tools they provided us will enable our Marketing Communications team to easily develop high-end dashboards, share company news & updates, and more. This seamless integration further exemplifies ABS’s commitment to providing solutions that not only meet our needs but also enhance our overall operational efficiency. 

ABS is more than a supplier to our organization – they are a reliable, friendly, and responsive partner, always focused on meeting our needs within budgetary constraints. Our outstanding experience with them makes us eager to continue our business partnership for years to come.

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